Which statement accurately reflects Mary Parker Follett's contribution to management theory?

Mary Parker Follett's contributions to management theory emphasize the significance of relationships, informal processes, and effective communication within organizations. She advocated for a more human-centric approach to management, where collaboration and the interactions among individuals take precedence over rigid structures or strict hierarchies. Follett's work highlighted that understanding interpersonal dynamics and fostering cooperative relationships are crucial for achieving organizational goals.

She believed that effective management involves recognizing the intelligence and creativity of employees and leveraging those qualities through collaboration. This perspective was innovative during her time, as much of the prevailing thought focused on classical management principles that prioritized top-down organization and control.

In contrast, options highlighting strict hierarchies and rules, the sole importance of technology, or an exclusive focus on efficiency and productivity fail to capture the holistic nature of Follett’s insights into management. Rather than seeing management solely through the lens of authority or mechanistic functions, her theories encourage a more integrated and adaptive approach that takes into account the social fabric and communication flows within an organization.